Refund policy

Return & Refund Policy

Last Updated: [01-04-2026]

Thank you for shopping with us at Wolves Sports Wear. We strive to ensure that you are fully satisfied with your purchase. If you are not completely satisfied, we’re here to help.

1. Return Eligibility

You may request a return under the following conditions:

The item is unused, unworn, and in original condition

The item is returned in its original packaging

Return request is made within 7 days of receiving the order

2. Non-Returnable Items

The following items cannot be returned:

Used or damaged products (not due to our fault)

Personal use items such as earbuds, AirPods, and headphones (for hygiene reasons) unless defective

Items without original packaging or missing parts

3. Damaged or Defective Products

If you receive a damaged, defective, or wrong item:

Contact us within 48 hours of delivery

Provide clear photos or videos as proof

We will offer a replacement or full refund after verification

4. Refund Policy

Once your return is received and inspected:

Refunds will be processed within 5–7 business days

Refund will be issued via:

Bank transfer / EasyPaisa / JazzCash (or original payment method)

5. Exchange Policy

We only replace items if:

The product is defective or damaged

You received the wrong item

6. Return Shipping

Customer is responsible for return shipping costs (unless item is faulty)

Shipping charges are non-refundable

7. Order Cancellation

Orders can be cancelled within 12 hours of placing the order

Once shipped, cancellation is not possible